Privacy policy

Artlife 1974 respects the privacy of everyone who visits this website or writes to us. This page explains what personal data we collect, why we collect it, how long we keep it and what rights you have. It is written to satisfy the information duty under Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK) and, for visitors in the European Union, the General Data Protection Regulation (GDPR).

Who we are

The data controller is Koldesan Koltuk Döşeme Sanayi ve Ticaret Limited Şirketi, trading as Artlife 1974, a classical furniture atelier based in Istanbul, Türkiye. Depending on the order, quotations, contracts and invoices may be issued by Koldesan Koltuk Döşeme Sanayi ve Ticaret Limited Şirketi or by its group company Sanat Galerisi Mobilya ve Dekorasyon Sanayi ve Ticaret Limited Şirketi. This policy applies to both companies in the same way, and either may be contacted at the addresses below.

• Showroom: ArtLife Mobilya, İkitelli OSB, Masko Mobilya Sitesi, D:9/A Blok No: 9-11, 34490 Başakşehir / İstanbul
• Atelier: Yukarı Dudullu, Bayrak Cd. No:16, 34775 Ümraniye / İstanbul
• E-mail: artlife@artlife1974.com

What this website collects

This website is a static catalogue. It has no user accounts, no shopping basket and no payment system. Fonts and images are served from our own site, not from third-party font services.

Cookies and measurement. The site keeps your language and your cookie choice in your browser so that it can remember them; these are necessary and need no consent. Statistics (Google Analytics) and advertising measurement (Meta Pixel) run only if you accept them in the cookie notice. Until you accept, neither is loaded and neither sets a cookie. If you accept, Google and Meta receive technical data about your visit, such as the pages you view, your approximate location and your device, and may process it outside your country. You can change your choice at any time from the “Cookies” link at the bottom of the page.

The only personal data we receive through the site is what you choose to send us when you get in touch:

• Enquiries by e-mail or WhatsApp. Your name, your e-mail address or phone number, and the content of your message, including any photographs, drawings or measurements you attach.
• Showroom appointments. The name, contact details and preferred date you give us when you ask to visit.
• Quotations and orders. If an enquiry turns into a commission, we also process the information needed to prepare a quotation, produce the piece and deliver it: delivery address, invoicing details and, for export orders, the documents required by customs.

Our hosting provider keeps standard server logs (IP address, time of the request, pages requested, browser type) for the purpose of keeping the site secure and available. These logs are not combined with any other data and are deleted on a rolling basis.

Why we process your data and on what legal basis

• To answer your enquiry and advise you on pieces, finishes and dimensions. Legal basis: the processing is necessary to take steps at your request before entering into a contract (KVKK Art. 5/2-c; GDPR Art. 6/1-b).
• To prepare quotations, produce, deliver and install commissioned pieces and to provide after-sales service. Legal basis: performance of a contract (KVKK Art. 5/2-c; GDPR Art. 6/1-b).
• To issue invoices and keep the commercial and tax records that the law requires us to keep. Legal basis: compliance with a legal obligation (KVKK Art. 5/2-a and 5/2-ç; GDPR Art. 6/1-c).
• To keep the website secure and to detect misuse. Legal basis: our legitimate interest in operating a safe website (KVKK Art. 5/2-f; GDPR Art. 6/1-f).

We do not use your data for profiling or automated decision-making, and we do not send marketing messages unless you have asked us to keep you informed.

Who we share your data with

We share personal data only where it is necessary for the purposes above:

• Hosting. The website is hosted by Cloudflare, Inc., whose servers may be located outside Türkiye. Server logs are processed there.
• Messaging. If you write to us on WhatsApp, your message is transmitted through WhatsApp (Meta Platforms) under its own privacy terms. E-mail is handled by our e-mail provider.
• Delivery and installation. For commissioned pieces we pass your name, delivery address and phone number to the carrier, freight forwarder or installation team handling your order.
• Public authorities. Where the law requires it, for example customs declarations for export orders or requests from courts and tax authorities.

Where data is transferred outside Türkiye, we rely on the safeguards foreseen in Article 9 of the KVKK. We do not sell personal data to anyone.

How long we keep your data

• Enquiries that do not lead to an order: up to two years from our last exchange, so that we can pick up the conversation if you come back to us.
• Quotations, orders, invoices and delivery records: ten years, as required by Turkish commercial and tax legislation.
• Server logs: a rolling period of a few weeks.

When the retention period ends, the data is deleted, destroyed or anonymised in line with the Regulation on the Deletion, Destruction or Anonymisation of Personal Data.

Your rights

Under Article 11 of the KVKK, and under Articles 15 to 22 of the GDPR where it applies, you have the right to:

• learn whether we process your personal data and, if so, request information about it;
• learn the purpose of the processing and whether the data is used in line with that purpose;
• know the third parties, in Türkiye or abroad, to whom your data has been transferred;
• request the correction of incomplete or inaccurate data;
• request the deletion or destruction of your data where the conditions in Article 7 of the KVKK are met;
• request that these corrections and deletions are notified to the third parties who received the data;
• object to a result that is to your detriment and arises from analysis by exclusively automated means;
• claim compensation for damage caused by unlawful processing.

To exercise these rights, write to us at artlife@artlife1974.com or by post to the showroom address above, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. We will answer free of charge and as soon as possible, and in any case within thirty days. You also have the right to lodge a complaint with the Turkish Personal Data Protection Authority (KVKK) or, in the EU, with your local supervisory authority.

Links to other sites

This website links to our Instagram profile and to WhatsApp. Those services are operated by third parties and have their own privacy policies, which apply when you use them.

Changes to this policy

We may update this policy when our practices or the law change. The date of the latest version is shown at the top of this page.